ArrivalsESEN

Luggage and check-in at Tenerife’s airports

Deadlines, liquids, hand luggage and what happens to your suitcase if your flight is diverted from one airport to another.

Check-in, baggage and security screening

Almost everything that can go wrong at an airport happens in two places: the check-in desk and the security checkpoint. Neither of these is the airport’s responsibility, but rather that of your airline and European regulations.

The billing deadline is set by the airline, not Aena, and with low-cost carriers it is usually stricter than people expect. There is also a Canary Islands factor: on flights inter-island the times are much shorter and people get complacent — but the security check is exactly the same.

Hand luggage. Dimensions and weight are set by each company and vary considerably. What does not vary is the limit on liquids, which is European law: containers of up to 100 ml, all inside a one-litre transparent bag, one per passenger. The exceptions are medicines and baby food, which must be declared.

Checked-in luggage. On arrival, the baggage claim belt appears on the arrivals display as soon as it has been allocated. If your suitcase does not appear, please contact the airline or its handling agent. without leaving the collection area, and it’s important to note the part about irregular luggage: that’s what forms the basis for any subsequent claim.

And one thing that is very Tenerife: If your flight is diverted from the north to the south due to fog, your luggage will arrive at the airport where the plane lands. When this happens, the airline usually arranges transport for passengers, but it’s a good idea to keep an eye on your suitcase and the handling slip.

Frequently Asked Questions

Containers of no more than 100 ml each, all placed inside a single one-litre transparent bag, one per passenger. This is European legislation and applies equally at both airports.

Make a claim at the company’s counter or that of its handling agent without leaving the collection area, and make sure you keep the incident report. Without that document, making a claim later on becomes much more complicated.

Yes: the security checks and the restrictions on liquids are exactly the same. What changes is the pace — these are short, very frequent flights with tighter boarding times.

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